CallWise
Call & meeting management with live analytics
In short: CallWise (SaaS / Communications) is a case study from Daniyal Alam’s portfolio: Call & meeting management with live analytics. Core stack: React, TypeScript, Vite.
A communication and call-center management platform unifying calls, meetings, customers and transactions in a dashboard with calendar integration and ApexCharts analytics.
- Industry
- SaaS / Communications
- Scope
- Polished, shipped applications
- Core stack
- React · TypeScript · Vite · MUI
The problem
Teams lack visibility into call metrics, meeting outcomes and engagement trends.
The solution
A Redux-managed dashboard with FullCalendar scheduling, role-based access and rich reporting, with real-time features via Pusher.
Technical challenges
The engineering problems this build had to get right.
- Calendar sync & conflict detection
- Complex multi-role state
- High-volume transaction filtering
Architecture
Implementation — what shipped
Engineering notes
Lesson for similar SaaS builds: design for calendar sync & conflict detection and complex multi-role state up front — these are the parts that are expensive to retrofit once the feature list grows.
Technologies
- React
- TypeScript
- Vite
- MUI
- Redux Toolkit
- Formik
- FullCalendar
- ApexCharts
- Stripe
- Pusher
Building something similar?
A 30-minute discovery call is enough to scope the approach and a realistic budget. Related at DanixSoft: Web Engineering, SaaS Development.